Terms and Conditions

Welcome to Neha Thai Spa. These terms and conditions (“Terms”) govern your use of our services and your relationship with Neha Thai Spa (“we,” “us,” “our”). By accessing or using our services, you agree to these Terms. Please read them carefully.

1. Appointments and Bookings

a. Appointment Policy

  • All appointments must be booked in advance through our website, phone, or in person.
  • A confirmation will be sent once your booking is confirmed.

b. Cancellation Policy

  • Cancellations or rescheduling must be made at least 24 hours before the scheduled appointment.
  • Late cancellations or no-shows may incur a fee.

2. Payments

  • Payment is due at the time of service unless otherwise stated.
  • We accept cash, credit cards, and other payment methods as specified at the time of booking.
  • Prices for services are subject to change without notice.

3. Gift Cards and Promotions

  • Gift cards are non-refundable and cannot be redeemed for cash.
  • Promotions and discounts cannot be combined unless explicitly stated.
  • Expiration dates on gift cards and promotions are as per the terms provided at the time of issuance.

4. Spa Etiquette

a. Arrival Time

  • Please arrive at least 10 minutes before your scheduled appointment time.
  • Late arrivals may result in a shortened service duration to accommodate subsequent appointments.

b. Health and Safety

  • Inform us of any medical conditions, allergies, or injuries prior to your appointment.
  • We reserve the right to refuse service if it is deemed unsafe for your health or others.

5. Refund and Liability

a. Refund Policy

  • Refunds are not provided for completed services. If you are dissatisfied, please notify us immediately.
  • Prepaid services or packages are non-refundable but may be transferable at our discretion.

b. Liability

  • Neha Thai Spa is not liable for any allergic reactions, injuries, or health issues arising from our services when prior information was not disclosed.
  • Personal belongings brought to the spa are your responsibility. We are not liable for any loss or damage.

6. Privacy

Your personal information is handled in accordance with our Privacy Policy, available here.

7. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Please review these Terms periodically to stay informed.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction].

9. Contact Us

If you have any questions about these Terms, please contact us:

Neha Thai Spa

Thank you for choosing Neha Thai Spa. We look forward to serving you!